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Bruce Van Saun

Citizens CEO Bruce Van Saun Says: "Give People Jobs They're 80% Qualified For And Empower Them"

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Every summer in Northern New Jersey, you could find a young Bruce Van Saun rallying the neighborhood kids for another pick-up game! And there was something important on the line: bragging rights — and the coveted title of “Mr. Great.”

Bruce liked that title. And by his recollection, he won it quite a bit. Competition wasn’t something he had to learn to enjoy, it was woven into the way he grew up.

These days, Bruce carries a different title: Chairman and CEO of Citizens Financial Group.

And there’s a little more at stake.

Citizens is one of the largest financial institutions in the country, with more than $234 billion in assets and more than 17,000 employees. He joined the show to teach you: 

  • How to empower people with big jobs they’re only 80% qualified for, and still hold them accountable for results
  • Why staying steady in good times and bad, and watching for the “trapdoors,” keeps your team confident
  • Why the best mentors point out your blind spots, not just your wins

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Meet Don Yaeger

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14-Time New York Times Best-Selling Author & Leadership Coach

As a Hall of Fame keynote speaker, longtime Associate Editor for Sports Illustrated, and 14-time New York Times Best-Selling author, Don Yaeger is one of America’s most provocative thought leaders. From walking into Afghanistan with the Mujahadeen to living with football legend Walter Payton, Don has spent three decades embedded with the world’s greatest "Greats." Now a sought-after executive coach and host of the Corporate Competitor Podcast, he translates the lessons of sports and business legends into actionable strategies for building a culture of greatness.

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Simon Sinek

Best-Selling Author, Inspirational Speaker

"Don is one of the best storytellers I’ve ever met. I’ve known him for a long time and every time we talk I walk away wiser and more inspired. He is the best in the business at teaching you a skill – storytelling – that will last you a lifetime.”

Beth Brooke

Global Vice Chair of Public Policy for Ernst & Young

“The ability for athletes to get hired is carried on through you because you are putting out the message that lessons learned from sports are important in life. It is embedded in this podcast, what you’re doing is significant.”

Rick Hendrick

NASCAR Hall of Famer, Owner of Hendrick Motorsports & Chairman of the Hendrick Automotive Group

We speak the same language. I am inspired by the stories you tell, the people you have met, and the things you’ve done. Those of us that are competitors like to follow others that have been down that journey, so it is always fun talking to you!”

Bill George

Longtime Medtronic CEO, Harvard Professor

“Many of the leaders I have worked with were excellent athletes, and I think there is a direct correlation. You’re one of the few people that really has pursued this study, Don. Keep up the great work. What you are doing really makes a difference.”

Greg Brenneman

Home Depot Board Director

“Don, you have mastered the skill of interviewing and asking great questions. That is a great skill all leaders need in order to understand their team members’ thought processes.”

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