The pitcher, who happened to be Mark’s son Jack, never collected the $100, but as Mark shared in this episode, “throw strikes” has grown into something of a sporting metaphor at First Command Financial Services, which maintains more than $35 billion in managed accounts and mutual funds and has more than $62 billion in life insurance coverage in force for some 280,000 military families.
“If Jack’s not throwing strikes, it’s not because he doesn’t care to throw them, or he doesn’t want to throw them. Something’s wrong with his mechanics,” he explained. “What Jack doesn’t need is a coach or a parent shouting ‘throw strikes.’ He needs his coach to get out of the dugout, call timeout, walk out to the mound and help him adjust his mechanics.”
The same thing is true in business organizations. When an employee isn’t performing up to snuff, Mark wants his supervisors to avoid telling them to sell more, deliver more, get better results, work harder, and the like. Instead, he wants the leaders to “roll up their sleeves, get their hands a little bit dirty and help people get to a better place—not just tell them to get to a better place.”
Listeners will enjoy learning how to be an agile leader, motivate with mission, and make love a core value.
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As a Hall of Fame keynote speaker, longtime Associate Editor for Sports Illustrated, and 14-time New York Times Best-Selling author, Don Yaeger is one of America’s most provocative thought leaders. From walking into Afghanistan with the Mujahadeen to living with football legend Walter Payton, Don has spent three decades embedded with the world’s greatest "Greats." Now a sought-after executive coach and host of the Corporate Competitor Podcast, he translates the lessons of sports and business legends into actionable strategies for building a culture of greatness.
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