Years later, as a volunteer high school coach, Phil realized that the kind of tough love his old coach laid on him wasn’t effective for everybody. “Some kids need a kick in the butt all the time,” he said. “Others need you to throw your arm around their shoulders and nurture them a bit, and suddenly they’re a whole new person. It’s the same in the business world when you work with a diverse staff.”
Football taught Phil that emotional intelligence is a better guide for leadership than IQ and he has made it the hallmark of his leadership style as the CEO of Avnet, a Fortune 500 technology distributor and solutions provider. Now in his 40th year with the company, Phil leads more than 15,000 employees across 140 countries and enjoys a remarkable 91 percent CEO approval rating from his employees on Glassdoor.
Phil doesn’t believe in quick fixes and argues that integrity, the first among core values, has to be developed in the way we behave in the here and now—and over time. “There’s an old saying,” says Phil, “that people build trust penny by penny and spend it like a buck. You have to prioritize standing by your word.”
You will learn:
Sign up to receive Don Yaeger’s weekly leadership contributions, and be the first to listen to new Corporate Competitor Podcast episodes.